of the other resorts in the area, we offer an exclusive
experience in which we take care of every detail. Service is our
hallmark and we pamper and make our guests feel like royalty.
Every single guest of Grand Velas is assigned a personal
concierge who is responsible for all the planning of activities,
reservations, booking of transportation, questions and any
other request or need that our clients may have. We go far and
beyond to exceed our client’s expectations by anticipating and
planning ahead of time all their activities, and by giving
immediate solutions to unexpected situations or requests.
In addition, Grand Velas Riviera Maya stands out from
the region’s resorts by catering to all types of guests: families,
girls’ getaways, adults-only, active guests, gourmet, and many
more. We are a family-friendly resort, perfect for parents who
prioritize their children´s comfort. However at the same time,
the adults-only Grand Class section is very appealing for
guests looking for a place to spend their honeymoon or a kids-
free beach holiday. Grand Velas Riviera Maya is also suitable
for business trips thanks to our magnificent Convention
Center, one of the largest in Latin America.
What many guests do not know is that Grand Velas
Riviera Maya is proudly one of the few Mexican owned hotels
in the region, conceived by the Vela brothers who set out to
redefine Mexican luxury.
Q: What are some truly unique
experiences that Grand Velas Riviera
Maya offers its guests?
Earning 18 Diamonds from AAA, Grand Velas Riviera Maya
has set new standards in the all-inclusive world. Food,
creativity and presentation is comparable to many of the top
restaurants found in the world capitals — that’s what reviewers
and leading media are writing about the resort. Name your
favorite specialty cuisine — Mexican, French, Italian, Asian –
Nearby
Attractions
Playa del Carmen
X
Once a sleepy
fishing village,
bustling Playa del
Carmen is now
lined with shops,
restaurants, bars
and palm trees with
twinkling lights.
Tulum Mayan Ruins
X
Tulum, built late in
the thirteenth
century during what
is known as the
Mayan post-classic
period, is the only
Mayan city built on
a coast.
a
Grand Velas Riviera
Maya is the only
family-friendly all
inclusive resort in
the Mexican
Caribbean to be
rated Five Diamonds
by the AAA.
158
THE AFFLUENT TRAVELER
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Concierge Connection
Concierge Connection
CC